Building A Business Foundation
E. A. West Services is a firm believer in clear working standards and ethical guarantees customers can count on. Publishing the work standards gives writer Elizabeth Ann West a foundation for all of her clients to build upon.
Availability
Writer Elizabeth Ann West is available during normal working hours Monday through Friday, from 9:00 AM until 5:00 PM Eastern Standard Time. Special availability has been made in the past for international clients from different time zones, but this must be requested by the client. Constant communication is available via phone, fax, e-mail, and any instant messenger service a client prefers.
Guarantee
Perfection is Elizabeth Ann West's writing goal. All writing is guranteed to make the client 100% happy, or a free re-write is given when requested within 5 business days of delivery. Churning out canned copy is not what E.A. West Writing Services is all about. Each piece of writing is given individual research and planning time to ensure completely unique content. Elizabeth Ann West does not recycle material, period.
Payment
Elizabeth Ann West does not accept any payment prior to work completion. For small projects, direct invoicing from Elizabeth from Paypal is the preferred method. As an additional service to her clients, Elizabeth Ann West is also a provider on Guru.com. A free escrow service is available through Guru.com where the client release funds as project deadlines and delivery schedules are met. Registration is free for clients, and the escrow service fee is incurred by Elizabeth.
Conflict Resolution
Elizabeth Ann West is a problem solver by nature. As a business woman, she will do everything in her power to preserve the customer service experience by meeting a client more than half-way. E. A. West Writing Services is fully committed to repeat business, not quibbling over minor details of projects. Be confident you are hiring a freelance professional focused on conflict resolution for customer satisfaction, and not the other way around.